Effective Date: December 21, 2023
This webpage is a binding legal document and the terms and conditions (the "Agreement") of our video chat application DuoYo (the "Application"). The term "application" also includes and refers to the website: https://www.duoyo.app
THIS AGREEMENT CONTAINS DISCLAIMERS OF WARRANTIES AND OTHER TERMS LIMITING OUR LIABILITY TO YOU. You should read these terms and conditions in their entirety carefully before accessing this application, as use, access, and/or browsing of this application constitutes acceptance of these terms and conditions. If you do not agree to be bound by these terms and conditions, please exit the application immediately and no longer use, access, and/or browse further.
User Agreement (hereinafter referred to as "Agreement") is an agreement between you ("You") and DuoYo Team ("Company", "We").
This Agreement describes the use of the DuoYo Application and widgets on different websites (hereinafter referred to as "Apps" to each other). This Agreement governs your relationship with the Company and sets the general rules for the relationship between users of this Application ("Users").
The legal nature of the Agreement constitutes it as a license agreement between You and the Company. The Company (licensor) grants to You (licensee) the right to use Application interface and its software features so that in the course of Your communication be able to transfer and reproduce the information, placed in the Application by You and other Users. The agreement is concluded for the entire period of use of the Application.
The Agreement does not provide for sublicensing rights. You are not entitled to transfer your rights under the Agreement to third-parties.
By concluding the Agreement, you are entitled to act only as a natural person. It is not possible to register accounts for legal entities and other associations.
The integral parts (appendices) to the Agreement are the Privacy Policy and the Rules for communication on the site. Acceptance of the Agreement constitutes acceptance of all its components. In the event of a conflict between parts of this Agreement, the main part of this Agreement shall have the greatest legal effect and shall be governed by the main part of this Agreement.
This Agreement and its components contain important terms, including but not limited to our responsibilities to you. Logging into this application, and using or viewing the information in it constitutes your acceptance of all the terms of this agreement, so you need to read these terms carefully. If you do not agree to any of the conditions of this agreement, please close the application and stop using it immediately. If you still have questions about this Agreement, please contact the Company for clarification.
You have the right to conclude the Agreement and to use the Application in case of simultaneous compliance with the following requirements:
The company has the right to formulate additional requirements for users, including location, age and other requirements.
During application registration, you create a personal account. There are two types of accounts in the Application: female accounts ("Female") and male accounts ("Male"). You have the right to register only one account that matches your biological sex.
Attention: Users can change avatars at any time by using the Application's personal account. It is strictly prohibited to use another person's photo as your profile picture, otherwise your profile picture will be considered misleading.
During the registration process, users are required to indicate their contact information.
The Company reserves the right to refuse your registration under a certain name, or to use that name or image in your application, in the following cases:
We reserve the right to request any additional information about your age, name and other registration data. If you refuse to provide us with this information, we have the right to terminate our agreement with you and prohibit your use of this application.
During the registration process, you will be asked to provide a password and certain account information to allow you to access our applications and/or services. You agree to keep your password and account information confidential.
You also acknowledge that you are personally responsible for the security of the device you use to connect to the Internet.
Communication between users is by video broadcasting (downloading) your own audiovisual content to the Application. Users can also upload text and other information within the Application. All audiovisual works, texts and other information that you download or play in the Application will be further collectively referred to as "Content".
The Application DuoYo is considered a platform for communication between users. Communication shall take place by means of correspondence, exchange of audio and visual information, participation in video chats, etc. The company does not provide services and guarantees to users regarding the quality and stability of the work of the application, and does not interfere with communications between users, but users must comply with general requirements for content and abide by this agreement.
The use of this application for non-communication-related purposes, in particular the collection of user data, the delivery of advertisements and other commercial information, and the retransmission of third-party content is prohibited.
In communicating, you agree to abide by certain rules regarding illegal, dangerous, abusive and other prohibited conduct. By communicating within the Application, you agree to abide by all of these rules.
The Users of the Application are to choose how frankly they can communicate with each other. The way You use the Application does state the way other Users use it. You are not allowed to make impartial conclusions about the moral, psychological and other quality of the User, based on the grounds of whether the use or does not use the Application, how often they log in with the Application, with whom and in what way they communicate. The Company reserves the right to undertake legal measures against the persons who spread incorrect conclusions about the Application and its Users.
It is forbidden to use the names of other persons in the Application, regardless of whether they are registered in the Application or not. You can not use the Application to insult or defame another person. You agree to compensate the Company for all expenses that it will incur or may incur in the event of filing a claim for compensation against the Company for damage to honor and dignity from Users and third parties.
User Code of Conduct
As a user, you agree not to use our Apps and/or Services for any of the following:
*infringe any patent, trademark, trade secret, copyright or other proprietary right of any party;
*Promoting the illegal or unauthorized copying of copyrighted content created by others, i.e. providing pirated computer software or a link to that software, and information on how to hack into the manufacturer's copyright-protected equipment, or provide pirated media content or content Links to documents with such media content;
*Contain profanity, profanity, false information about sexuality, incest, rape, necrophilia, and any personal data of other registered users and threats of suicide or harm to self or others, promiscuity;
*Provide instructional materials about illegal activities, such as making or buying illegal weapons, drugs, invasion of others' privacy, etc.;
*Contains any unsolicited or unauthorized advertising, solicitations, promotional materials, junk mail, spam, chain letters, or any other form of solicitation;
*Do not use any device or software to cause any damage to the Application, bypass, interfere with or attempt to interfere with the proper functioning of the Application.
*Do not advertise or persuade other users to buy or sell any product or service.
*You will abide by the chat rules.
*You will not allow minors to use this Application, nor allow minors to communicate through this Application, or perform any other actions that can be done through this Application.
*You may not be half or fully nude in front of the camera, not expose your genitals to other users, and may not send other users any kind of visual images and nude descriptions, as well as oral and written descriptions and audio-visual content of a pornographic/erotic nature.
Note: We reserve the right to take reasonable steps to prevent spamming to users.
*You will not allow persons under the age of adulthood to browse any of the above content or view semi-nude/naked Application users;
*You will immediately notify us of the above by clicking the "Abuse" button and terminate any relationship with that user.
*You will not use this application in any place, country or region that may be deemed to violate any law, regulation, rule, resolution, decree or custom.
*You will not in any way record or capture any interactions with other users (for example, what happens during your video or text chats), personal conversations, and other personal and/or confidential information and upload them to the Internet and/or in any other way, unless you are permitted or obligated to do so by relevant domestic and international laws.
*You will not record and/or use the content in any way (including subsequent viewing, downloading, copying, broadcasting, etc.).
You voluntarily communicate within the Application as a qualified adult user. You decide whether to communicate or not, and you are responsible for your actions—what you say, do, and send using the Application.
By registering in the application, you confirm that such communications are not prohibited by your country's legislation. If your country prohibits or restricts such communications, or any type of such communications, in the Application, then you must independently restrict your actions in the Application so as not to violate the rules of law. If you are not sure what behavior is prohibited or restricted in your state, you should contact your local attorney or attorney to clarify.
By registering in the Application, you are also confirming that the communications therein do not violate your country's ethical standards. You are responsible for all consequences of not complying with these standards.
In case in your country any registration or certification is required in order to communicate in the Application or receive payment for communication, you are responsible for obtaining a permit, license or other necessary document.
You are solely responsible for the costs of communications and payment for video technology equipment, Internet access, and other tools and services required for communications. We do not reimburse these costs.
Your communication in the Application, including paid communication, does not mean you are our employee. You are also not a principal or agent, employer or employee, partner, founder or member of the Company. You independently determine and accept all responsibility for your actions in the application. Communication rules established in the application are not considered job descriptions or other similar documents.
The company is not responsible for the quality of the content created by users and the behavior of users in the process of dissemination. Only users can rate the content they view in the Application; you have the right to stop communicating with users who are not suitable for you at any time.
You are not considered a consumer of any services within the Application as understood under consumer protection legislation.
In the application, you may encounter visual, textual and other sexual information. If you believe that such content may cause your neurological or psychiatric disturbance or offend your religious feelings, please stop using this application immediately.
We respond promptly to your information about a breach of this Agreement. We do not perform a preliminary inspection of the entire content and cannot guarantee that there is no prohibited or offensive content in the Application, and no violations on behalf of other users.
We are not responsible for the opinions and views expressed by users in the dissemination process. These thoughts and opinions are not to be regarded as those of the company or its representatives. No user is authorized to speak on behalf of the company.
Likewise, reference to any page, application, or program within the Application does not imply our endorsement, warranty or recommendation of the corresponding service, application or program.
In order to improve the quality of the service, you have the right (required in some specific cases) to notify the company of all problems in the work of the application or misconduct on behalf of the user. For well-founded complaints, we allow additional (bonus) units of internal currency to be offered to you.
Communication within the Application is on a paid basis. The price of the internal currency and the price of the communication will be set by the application algorithm.
Currency exchange rates for internal currencies are set by the Company and are subject to any changes without the approval of the User Representative.
The system provides an internal currency: diamonds. When watching paid content, diamonds are converted into US dollars, and the recipient can withdraw the earnings obtained. The price of paid content is determined by the company.
Users can purchase gifts with internal currency within the Application. Gifts are like domestic currency and can be exchanged for currency. Accepting a gift does not obligate the recipient to take any specific action during the communication. However, we reserve the right to take responsible action against users who receive frequent complaints about fraudulent gifts.
As part of various reward programs, we have the right to reward active users with free time and other discounts. We also reward users with internal currency if they have contributed to changes to the Application - making well-founded complaints about misconduct by other users. Extra time and discounts can accrue under certain conditions. For example, an obligation to use them for a certain period of time.
Neither domestic currency nor gifts are considered money. They are property rights that do not belong to the user. All uses of internal currency and gifts shall be made in accordance with this Agreement. Users are prohibited from transferring internal currencies to each other and using them in any other way, except as provided in this Agreement and provided by the functionality of the Application.
The company may change the communication payment terms and account refund conditions at any time without prior notice to the user. If this change results in a material change to the terms of this Agreement, you have the right to terminate your use of the Application. In this case, taking into account the conditions set out in clauses 8.1 and 8.2, you will receive the amount of funds reflected in your account at the time of termination.
We process payments using services provided by the following entity:
(a) DuoYo Team
We're going to set a minimum amount required to buy internal currency. This amount may vary by payment method and may vary over time.
You can purchase memberships for the Application. If the paid membership period has expired, you will need to pay again for further communication.
If you do not agree with the amount your card is charged for using the Application, please contact us to request a refund (refund) before contacting your card issuer. We will consider your claim and if we deem it reasonable, the disputed amount will be returned to your card. Refunds may take up to 20 business days based on approved requests. If we deny your request, you can contact your bank card issuer.
The company reserves the right to ask you to confirm payment details. This may include information about your bank card (for example, a photo of the last six numbers of your bank card, or a photo of the cardholder, etc.), passport details or any other means of identification.
(a) Intellectual Property Rights
Reproducing, copying, collecting, systemizing, storing and transferring the Content in order to create a database whether for commercial and/or non-commercial purposes and/or using the Content in whole or its part regardless of the way of use is not allowed without the Company's consent.
Hereby We prohibit any use of the Application for the purposes to create derivative works, compilation and decompilation constructions, parsing on the parts or reconstruction of the Application.
(b) Intellectual Property rights Infringement
(c) Royal Family
Users also give companies the right to use their name (and nickname, if any) for free for advertising, marketing, and other commercial and non-commercial purposes.
(d) In case your intellectual property rights are violated
Acceptance of the terms of this Agreement constitutes a rejection of any claim by you against the Company at any time and for any reason, including claims for recourse, claims for bodily or mental injury, damage to honor and dignity, direct damage, lost profits and other material damages. You must refuse to submit any other claims that may arise in connection with the use and communications of the Application.
INFORMATION AND CONTENT FROM OR THROUGH OUR APPLICATIONS ARE "AS IS", "AS AVAILABLE", "ALL ERRORS" AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED. Our Apps and/or Services may contain bugs, errors, problems or other limitations.
By accepting the terms of this Agreement, you are refusing to make any request to the Company, regardless of the circumstances, that personal or other data placed in the Application is destroyed, lost or made the object of unauthorized access.
The Company is not liable, including subsidiary liability, for the violation of the exclusive rights of third parties that committed on your behalf during communication, including copyright infringement of audiovisual works, photographs, comments, correspondence and any other information, as well as for violation of rights to means of individualization and other intellectual rights.
The company is regarded as an information intermediary and is not responsible for the content uploaded by users. If you find prohibited, obscure or infringing third-party rights in the Application, please notify the company immediately at the following address: [email protected] so that appropriate action can be taken.
You acknowledge and agree that neither the Company nor the User of the Application nor any other third party shall be liable for any negligent attitude towards the security of the device you use to connect to the Internet, or for your disclosure/entrustment of your password or account information to others or storage Responsible for any damages caused to you.
Disclaimer: Errors and Corrections
Disclaimer: Third-Party Content, Goods and/or Services
Disclaimer: Warranty and Liability
Links to other Websites or Applications
Limitation of Liability
For the best connection quality and maximum communication security, you should keep the operating system on your computer updated, use Google Chrome as your browser, not use a VPN, and monitor the adequate speed of your internet connection.
It is your responsibility to comply with broadcast technical requirements. Communication issues or poor video quality may result in your account being suspended until broadcast issues are resolved.
The company makes every effort to store your data securely and prevent unauthorized access, as well as unauthorized processing, copying or deletion of personal data. We will not transfer your personal data to third parties except as described in this Agreement or in the Privacy Policy.
You are not allowed to transfer access data to the Application, nor your account to a third party. You must notify the Company immediately of any loss of data access, hacking or loss of access to your account.
Embedding links to applications for other websites or applications (including using the API) is allowed, as long as the target website (application):
*Does not violate the law;
If we are not satisfied with the location of the link, we reserve the right to ask you to remove such link. We reserve the right not to explain why.
We are not responsible for viruses, trojan horses or other unwanted programs that infect your phone, even as a result of the use of this application. We strongly recommend that you install the latest version of your antivirus program and update it regularly to avoid data leakage or harm to the devices you use to connect to the internet.
The company does not guarantee that the application will run 24/7 without interruption. Application maintenance may be terminated at any time, with or without warning.
Apps are constantly changing and updating. We reserve the right to change the application form at any time without warning and compensation, which may affect you.
You are not permitted to disclose the user's name, nickname, prominent tags, sexual preferences, discussion topics and any other personal information that may be available during your communications. These Terms apply in perpetuity, even after termination of this Agreement.
Users are not allowed to reveal any information that would allow them to be contacted outside of the Application. In particular, the transfer of phone numbers, SMS accounts, social media (SNS) addresses, etc. is prohibited. Users are obliged to expressly refuse any request for personal contact information.
From time to time we will send you news about the work of the Application and its new features. In order not to miss important information from us, you must check the support chat and email regularly.
You may not assign your rights under this Agreement to a third party. We may assign our rights under this Agreement without any restriction on inheritance, assignment or other transaction. We will notify you via the support chat in the Application or via email if the rights and obligations under this agreement have been transferred to a third party.
We reserve the right to make any modifications to the agreement without your consent. These changes will be reflected in the publicly available Agreement. If you do not agree to the changes made to this agreement, you have the right to terminate this agreement.
You have the right to terminate this Agreement at any time. To do this, you should immediately stop using the application.
We also reserve the right to terminate this Agreement at any time. Including, if you have not used the Application for over a year (without logging into your account), we have the right to do so. Therefore, your account will be deleted.
If any provision of this Agreement is declared void, void or otherwise inapplicable, the remainder of this Agreement shall remain in full force and effect.
This Agreement is effective from the date of your registration and remains in effect for the duration of the application, or until we terminate or replace this Agreement with a new document.
Any claims filed by you in connection with the application must be filed within one year of the complaint. At the expiration of that period, this right will be forever lost and making such a claim will be deemed prohibited.
You hereby agree that if you breach the agreement, we will suffer irreparable damages. In this case, we are entitled (without any evidence of loss) to legal protection. However, the legal protections afforded to us by the law do not limit our access to other remedies under applicable law.
In the event of any dispute between the company and the user, the company also reserves the right to use evidence of your actual use of the Application (in some cases - as evidence that you are the real account owner) and to provide the following information to the relevant authorities: your avatar; system screenshots when searching for interlocutors; your ip address; your country, region and city; the type of browser and operating system you are using.
This document is produced in different languages. If there is any doubt or objection to its content, or there is a disagreement in interpretation, the English version shall prevail.
The names of the clauses and subclauses of the Agreement are not considered as the substantive part of these clauses and are given only for convenience of orientation.
If you have any doubts about this agreement, please contact us by email: [email protected]
The current version of the protocol is available at: https://www.duoyo.app/terms_of_use.html